Privacy Policy

Effective Date: February 23, 2026

Pointed Home LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website (the “Site”) and use our services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide and information automatically collected through your use of the Site.

A. Information You Provide to Us

You may provide personal information when you:

  • Submit a contact form

  • Request a home valuation

  • Schedule a consultation

  • Request a showing

  • Download a guide or resource

  • Subscribe to a newsletter

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Property address

  • Buying or selling timeline

  • Financial qualification details (if voluntarily provided)

  • Any other information you choose to submit

B. Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

  • General geographic location

This information is collected through cookies and analytics tools, including Google Analytics.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Provide real estate services

  • Schedule consultations and showings

  • Provide home valuations

  • Send newsletters and market updates

  • Communicate by phone, email, or text message

  • Improve our website and services

  • Maintain CRM records

  • Comply with legal obligations

We do not sell personal information.

3. SMS and Phone Communications

If you provide your phone number through our Site, you consent to being contacted by Pointed Home LLC via phone call or text message regarding your inquiry or our services.

  • Message and data rates may apply.

  • Message frequency varies.

  • You may opt out of text communications at any time by replying STOP.

  • We do not use automated marketing text campaigns through our website at this time.

4. Email Communications

If you subscribe to our newsletter or provide your email address, we may send you real estate updates and related communications.

You may unsubscribe at any time by:

  • Clicking the “unsubscribe” link in our emails

  • Contacting us directly

We comply with applicable anti-spam laws, including CAN-SPAM.

5. Use of Google Analytics & Cookies

We use Google Analytics to analyze website traffic and usage patterns.

Google Analytics may collect:

  • IP address

  • Browser type

  • Device information

  • Site interaction data

This data helps us improve our Site.

You may:

  • Disable cookies through your browser settings

  • Use Google’s opt-out tools where available

Cookies may also be used to enhance website functionality.

6. How We Share Information

We may share information with trusted third-party service providers who assist in operating our business, including:

  • CRM platforms (e.g., Follow Up Boss, Lone Wolf/Transact)

  • Website hosting providers

  • Email service providers

  • Technology and analytics providers

These third parties are permitted to use your information only to provide services on our behalf.

We may also disclose information:

  • To comply with legal obligations

  • To protect our rights or property

  • In connection with a business transfer

We do not sell or rent personal information.

7. Data Retention

We retain personal information as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal and brokerage obligations

Retention periods may vary depending on the nature of the information.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies separately.

10. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to personal information we hold

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of certain data uses

Residents of California, Colorado, Virginia, Connecticut, and Utah may have additional rights under applicable state privacy laws.

To exercise your rights, please contact us using the contact information provided on our website.

We may verify your identity before responding to your request.

11. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact Pointed Home LLC using the contact information listed on our website.